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Hello, how can we help you?

Are you having a problem with Shelblock or just want to learn more about the ad blocking software?

Our frequently asked questions are there to answer the questions you ask us most often.

If you are wondering if Shelblock protects your data, if it is an antivirus program or if the tool can be used on your operating system, click on the relevant topic to find out the answer!

For any other request about Shelblock and its services, send us a message using the contact form.
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Frequently Asked Questions

Configuration
How to configure Shelblock?

Once downloaded and installed, Shelblock software activates by default to protect your computer from ads and trackers.

You only need to have a recent Windows system (versions 7, 8, 8.1 or 10) to get it.

To do this, download Shelblock and double-click on the .exe file to start installation. In the window that opens, select the installation directory you want (by default /Program Files), accept the privacy policy and click on the green "Continue" button.

Once installation is complete, no further action is required to use Shelblock!

You can also customize the ad blocking (in the "Filters" tab) by specifying sites and applications in the whitelist and blacklist.

In the "Settings" tab, you can enable or disable ad blocking and the protection of your privacy (to stop spying on your browsing activity).

How do I disable Shelblock on a site or application?

Shelblock blocks all ads on your computer. However, you may want to disable Shelblock on a site or application. To do this, simply access the site in question and go to the control button at the bottom right to uncheck the protection.

This button is invisible so as not to disturb your browsing, but when you move the mouse over it, it reappears. If ever this button is still too present, you can disable it in the application settings.

When you disable the protection on the control button, the site or application is added to the white list. You will find this whitelist in the application's filters tab and you will be able to disable Shelblock on additional sites or software.

Please note that reactivating Shelblock on a site or application is not done automatically. You can reactivate it by doing the reverse of the steps that are explained just above.

Finally, it is also possible to disable Shelblock on your entire computer in the "Dashboard" tab of the software."